Resources

Practical tools to help you understand and reduce operational risk

As businesses grow, operational risk often increases quietly.

The resources below are designed to help leaders make risk visible, understand where fragility is building, and decide what the right next step is.

These are not generic downloads or self-serve fixes.


They are tools to support better judgement.

Operational Risk Assessment

A focused working session to identify where operational risk is concentrated as your business scales.

The Operational Risk Assessment is a structured conversation designed to help you understand:

  • Where delivery is starting to depend on individuals

  • Where handovers are fragile

  • Where growth is increasing risk rather than capacity

  • What matters now versus what can safely wait

This is not a sales call, audit, or diagnostic exercise.
It is a clarity-first assessment.

Operational Risk Self-Check (Quiz)

A short self-check to highlight early signs of operational risk.

If you are unsure whether an assessment is the right next step, the self-check provides a quick way to reflect on:

  • Dependency on founders or key people

  • Fragile ways of working

  • Inconsistent delivery as demand increases

The quiz is designed to raise awareness, not provide a diagnosis.

Free SYSTEMology® Book

A practical guide to building systems that reduce dependency and support reliable growth.

SYSTEMology is a proven approach for capturing how work actually runs so businesses are less reliant on individuals and informal knowledge.

The book explains:

  • Why growth often increases operational risk

  • How dependency on people quietly builds

  • What practical systems look like in real businesses

It’s not a checklist or a framework to “implement”.
It’s a way of thinking about
how work should be made visible, owned, and repeatable.

The book is often useful for leaders who want deeper context after an Operational Risk Assessment, or who prefer to explore the thinking in their own time.

Request a free copy of the SYSTEMology book

systemHUB® software: structure your business knowledge so work is repeatable and resilient

As businesses grow, one of the biggest risk drivers isn’t strategy or market shifts — it’s knowledge and way-of-working that lives only in people’s heads or scattered files. That leads to dependency, fragile handovers, and delivery that slips when pressure increases.

systemHUB is a secure, cloud-based platform that makes it simple to:

  • Capture how your business actually runs — store your processes, checklists, policies and guidance in one organised place

  • Keep standard ways of working visible and accessible — so work doesn’t depend on memory or informal communication

  • Enable teams to work confidently and consistently — reducing risk from variation, rework and knowledge silos

Rather than forcing you into complex tools or documentation burdens, systemHUB helps you document what matters and support what already works well.

“Duplicate yourself and your best team members with secure, cloud-based software to store your systems, processes and checklists.”

Team members can access:

  • SOPs and workflows in context

  • Templates to build on proven patterns

  • Searchable knowledge so they know what to do, when and how

This makes training easier and reduces dependency on individual know-how — a core component of lowering operational risk.

systemHUB isn’t required to reduce operational risk, but it supports the consistency and visibility needed when you start to scale and stabilise delivery.

How to Use These Resources

If growth is starting to feel fragile:

  • Start with the Operational Risk Self-Check if you want a quick sense of where risk may already exist

  • Book an Operational Risk Assessment if you want clarity and prioritisation

  • Use these resources to inform decisions, not to replace them

There is no obligation to proceed beyond that.

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Operational risk reduction for scaling UK tech

and manufacturing businesses.

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